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clariion cx4-120 lun is offline
Hello there. I could`nt find CLARiiON forum so I posted my question here.
There is an old CLARiiON CX4-120 with invalid power supplies (so w cache is disabled) and AC fault is happened recently. Now 2 of LUNs are offline and there is no option to bring them online in context menu. Any suggestions?
flare 04.30.000.6.509
base 04.30.000.6.538
unisphere 1.0.52.1.0073
update: I`ve tried naviseccli:
C:\Program Files (x86)\EMC\Navisphere CLI>NaviSECCli.exe -h 194.135.107.92 -user
admin -password "Xxxxxxxxx" -scope 0 luncache 1 -list
Error: luncache command failed
This version of Core Software does not support luncache -clear or l
uncache -list on Pool LUNs
This LUN is indeed a part of storage pool and there is a message in the pool properties:
An error occurred while accessing the Storage Pool. Please resolve any hardware problems and retry the operation. (0x712D8514)
However there are no errors on the dashboard.
update2: I`ve tried naviseccli 7.32.25.1.63 with no luck. Storage pool stuck with message 0x712d8514 and there are a lot of reccommendations to open case in Tech Support, but the support for this storage system is not available for me. Any ideas?
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Solutions (0)

Rainer_EMC
6 Operator
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8645 Posts
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Posted November 17th, 2016 04:00
I dont think you can fix this yourself - damaged storage pool and offline LUNs require customer service engagement.
If you dont have a maintenance contract you can ask for time and materials pricing