UNSOLVED
IE Won't Launch
Very odd situation. I just did my weekly virus and spyware scan and now IE 6 won't launch. Not from the desktop, not from programs, not from the short cut bar. Fortunately, I have Firefox installed. Here's the really odd part. My wife is setup as a different user and it works fine for her.
I did remove some cookies through the spyware scan (Spybot and Adaware). I use PC-Cillin 2005 and they have a new spyware scanner and it identified spyw_netzany.100 which the others did not identify. I removed it, and once I did no IE. Took a while to draw that conclusion.
I did go back -- through system restore -- two days and did get it to work.
Any suggestions on how to remove this netzany and get IE to function?
I'd love any suggestions.
Little more detail I have a Dimension 8300, XP Pro. I have Spybot, Adaware, and Trend Micro, SP1. I recently renewed the most recent version of PC-Cillin which now has independent spyware detection.
In addition, I actually spoke to someone from TrendMicro. They said that the spyware that was detected was, "spyw_netzany.100." Then they then asked if I used Spybot which I do. And they said that this is a file that spybot uses. What for? Kind of like needing a virus to catch a virus I was told.
I'll be honest, I never heard of this before. Can anyone please confirm this, as it will greatly put my mind at ease. I've gone backwords to get IE working, but I'm still a little queasy, unless I get that comforting second opinioin.
Thanks
Message Edited by Skor on 04-15-2005 09:13 PM
pacificspice
17 Posts
90
0
Posted May 10th, 2005 18:00
You should probably install winsock fix to see if your winsock setting have become corrupt. It is available for download here Top 10 freeware also if that doesn't help try the solutions mentioned at Internet Explorer Repair
gJascha
3 Posts
90
0
Posted April 15th, 2005 17:00
Hi Skor,
Try the first part of this Microsoft article to disable third party browser extensions. This should allow internet explorer to launch. http://support.microsoft.com/default.aspx?scid=kb;en-us;298931
Do you get any error messages when you launch internet explorer or does it just close itself?
You can also try a repair of internet explorer http://support.microsoft.com/default.aspx?scid=kb;en-us;318378
Also it is very helpful to have a little bit of information about the computer that is affected.
ex. Dimension 2400 - Windows XP - Service pack 1