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Sara408

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19 years ago

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Sara408

227 Posts

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January 17th, 2008 19:00

How do I know if my Trend Micro pc cillin 14 is 2006 version or 2008?

I have been concerned because Trend Micro tells me I can not run Spy Sweeper at the same time as PC -Cillin 14.
 
I bought my XPS 410 in Dec. 2006. And I bought my 1520 Inspiron in Dec.2007. Dell sales person told me that my Trend Micro would be 2008 for the Inspiron.
 
Well, I looked at the two back up disks that came with each computer and they are the same. How do I find out which version I have and how can I upgrade?
 
I understand Trend Micro pc cillin 14 for 2008 has a better anti spyware program.
 
But their versions on both my computers look the same.
 
Do you think Dell on Call can tell me? Or Trend Micro?
 
I am concerned about Spyware, and would like the 2008 version which I hear has a better spyware program.
 
Or does it?:smileysad:
 
I just returned to Dell two downloads of Spy Sweeper and got my money back.
 
Sara408
 
 
  • Rebel9

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    Posted January 17th, 2008 20:00

    Usually, clicking on Help>About will give you the product version.
  • Sara408

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    Posted January 18th, 2008 17:00

    This one does not tell.:smileysad:
     
    Sara408
  • Rebel9

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    Posted January 18th, 2008 17:00

    I have no idea then.
     
    edited to add: try this site or this site


    Message Edited by Rebel9 on 01-20-2008 01:24 PM
  • Sara408

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    Posted January 22nd, 2008 18:00

    I found out!  I called Trend MIcro and gave them my two registration numbers. I had the 2006 version on both computers, even though Dell rep swore I was getting 2008 on my laptop.
     
    Trend Micro helped me upgrade (free!) to 2008.
     
    Hope this is a good change.  I think it is a better version to catch spyware. We'll see...
     
    Sara408
  • Rebel9

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    Posted January 22nd, 2008 19:00

    Great! Glad Trend Micro was able to help. The free upgrade to 2008 is also a bonus. Good Luck.