UNSOLVED
ITA can´t discover and take inventary from Optiplex.
Hello,
Pls. need help with the following problem.
I have a ITA software loaded in my Management station PC, also loaded CI 7.2 in one Optiplex GX260.
In the Optilex Gx260 I configured an account as follow:
Account: CIMUser
Passowrd: DELL (Uppercase)
Also, I included this CIMUser as part of the administrator group in the optiplex PC.
When I execute a discovery and inventary now from Management Station, the optiplex PC is not discovery. I run tools--troubleshooting over the optiplex ip the screen show me:
IP: 192.168.0.23
Result: Cant´conect to - Windows name space
What could be the problem?
I´ll appreciate your help.
mcc
If you have firewall turned on at the managed node you have to allow for WMI exception in the firewall
You need to enable the remote admin execption in the managed node running XP SP2 and VISTA using the command "netsh firewall set service RemoteAdmin enable" described in the following article,
http://msdn.microsoft.com/en-us/library/aa389286.aspx. I believe for discovery ITA needs minimum Connection 1 described in the article and to recieve events ITA would also need Connection 2
DELL-Jeff M
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Posted August 18th, 2008 20:00
Put OMCC on the ITA system (management station), OMCI goes on the client system (managed node) you are trying to discover.I'm having this same issue. Someone else in the forum posted this:
I can only find one version of the OMCC. You can download it at
http://www.dell.com/content/topics/global.aspx/sitelets/solutions/management/client_software
DELL-Jeff M
2 Intern
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793 Posts
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Posted August 17th, 2008 21:00
Thanks for posting! Make sure you install OpenManage Client Connector (OMCC) on your ITA system and OpenManage Client Instrumentation (OMCI) on your client system. OMCI works similarly to OpenManage Server Administrator (OMSA) because it is necessary to give ITA something to communicate with on the system that is being managed.