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primex

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19 years ago

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primex

9 Posts

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3892

May 19th, 2008 12:00

What is wrong with my laptop?

Seriously, this is getting crazy. I have an old laptop, it's an Inspiron 9300. It's pretty small since it only has an 80G Harddrive but it has 2 gigs of ram. The computer started running really slow about back in November and I made the mistake of taking it to the Geek Squad where all they could offer was to reformat it. So I let them. Now it worked great for about a week, all the drivers had been reinstalled and Windows had downloaded and installed all the updates, then it started all over again going real slow and the CPU capacity was going through the roof just by opening up a small file. Video would be slow and choppy, skipping and stalling on screens. So I took it back and they said they could do the same thing again. This kept happening for about 3 months straight and sometimes I would get the Blue screen of death. I thought maybe I was downloading a virus, but even when i only download the Windows updates, it keeps doing it after a week. It's almost like a week is the key point when it happens. I stop taking it to Geek Squad cause they can't do anything. I can reformat it myself, which I have about 20 times since then. Why would this keep happening? I don't even go to websites anymore. I just use my desktop, but I still need this computer for my work email when I go on trips. Do the harddrives go bad or something? Is there something that I'm not doing when I format my laptop? I'm so confused about this cause i thought I was doing everything right. Is the Inspiron 9300 not suppose to be used for more than 2 years? Is the harddrive not suppose to be reformatted? It's like i know it's good for about a week before it slows down and eventually gets a blue screen of death. I back up every single thing I do on my external harddrive cause i know that I won't get another chance. Any help would be great.
  • ejn63

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    Posted May 19th, 2008 12:00

    If you have not yet run the extended hard drive diags (NOT just the quick ones), now would be a good time-  F12 at powerup.

     

     

  • primex

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    Posted May 19th, 2008 12:00

    I have, and there's no errors. I'll try again since it's been a couple months, but I definitely won't do the quick one.
  • Balaji Ramanath

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    Posted May 19th, 2008 20:00

    The laptop is probably clogged with dust and dirt, leading to overheating and consequent downstepping of the CPU speed to compensate.  I would suggest you buy a can of compressed air and start blasting it at every air vent you can find on the computer.  In addition, open up as many panels on the bottom of the laptop as you can and clean out the insides as much as possible.  See if that brings performance back up.
  • Philip_Yip

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    Posted May 19th, 2008 20:00

    Ok Reformat, then Dell Notebook Software, chipset, video, communication, network dirvers, wireless, audio, quickset and touchpad.

     

    If you have reformatted with xp and installed drivers in that order should be fine.

     

    Can I ask what other software you've put on it just incase its a software conflict.

     

    Also have you changed any hardware recently, the RAM did you purchase it outwith dell.

     

    The RAM may be incompatible, I bought 64 bit RAM for a 32 bit motherboard it fitted in the laptop but and ran but crashed alot, found out it was the wrong RAM. Also reseating the RAM and the hard drive might help.

     

    Any other devices added before it started playing up?