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dvd burner malfuntion
I just got a Dell Dimension 8400 about 6-7 months ago and it seems to be doing ok. I am having a problem with the dvd burner (the one that came with the computer). I haven't used it for a few months and before that hiatus it was working fine. A few weeks ago I tried to use it and it had trouble opening. The button won't open it most of the time and if it does work then it takes 20 seconds to kick in. Also, when I insert a cd/dvd it doesn't recognize it. It also opens up automatically when I turn my computer on (the button won't close it either, I have to close it manually). I could understand a problem if I had been using it but I don't know what could be wrong since I haven't used it for a few months. Any advice? Thanks.
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Predator
2 Intern
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15286 Posts
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Posted February 4th, 2006 10:00
Hi jyess,
Go to Device Manager, slect the drive and click Uninstall, then shutdown. Open the case and reseat the IDE cable going from the motherboard to the back of the drive.
Turn your system back on, did this help?
Also what is the name/model of the drive?
You have scanned your system for viruses and/or spyware?
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do
and the eyesight to tell the difference.
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