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Arti_DNO

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4 years ago

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Arti_DNO

1 Rookie

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15 Posts

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April 29th, 2022 06:00

Error add new device to ESRS

Hello! I try to add a new device (Dell Unity XT680F) to ESRS VE v3.52.20.08 and get this error: "This device is not available for deployment in SRS WebUI. Please refer to product documentation for SRS deployment information" . Does anyone know if the Unity XT680F is restricted to be added with the GUI console?

Thanks in advance!

  • J

    JacoJoubert

    9 Posts

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    Posted July 18th, 2022 23:00

    Hi Arti_DNO,

    I have 6x Unity's added to SCG 5.10.

    If I remember correctly, I had to enable the SRS in the Unisphere Web Man GUI.

    Also, I found a "hardware compatibility" list where I could check i.e. Centera. Maybe search Dell site for Device Compatibility List 

    Jaco

  • R

    RachelGomez

    2 Intern

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    162 Posts

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    Posted July 19th, 2022 22:00

    Steps to add new device to ESRS

    • In the ECS Portal, select Settings > ESRS > New Server.
    • On the New ESRS Server page:
    • In the FQDN/IP field, type the ESRS Gateway FQDN or IP address.
    • In the PORT field, type the ESRS Gateway port (9443 by default).
    • In the Username field, type the login username that is used to interface with ECS support. This is the same login username that is used to log in to emc account.
    • In the Password field, type the password set up with the login username.
    • Click Save.
    • Server connectivity may take a few minutes to complete. To monitor the process, click the refresh button. Possible states of transition are Processing, Connected, or Failed.
    • If ESRS is configured with more than one gateway for high availability, repeat steps 1 to 3 to add additional ESRS gateway servers.

     

    Greeting,

    Rachel Gomez

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