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jc3103
updated
16 years ago
11 Posts
0
4468
December 29th, 2010 10:00
My 964 keeps giving me the message that cartridge is missing. I have replaced it twice. It is an Office Max refill from Dell.
Responses (1)
Solutions (0)
PudgyOne
11 Legend
•
30315 Posts
106638 Points
150
Posted December 29th, 2010 11:00
jc3103,
Try taking the cartrisges back and get a refund, the try ourchasing a Dell Series 5 ink cartridge from Staples or Walmart and see if it works.
Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.
Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.
It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.
Rick
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PudgyOne
11 Legend
•
30315 Posts
•
106638 Points
150
0
Posted December 29th, 2010 11:00
jc3103,
Try taking the cartrisges back and get a refund, the try ourchasing a Dell Series 5 ink cartridge from Staples or Walmart and see if it works.
Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.
Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.
It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.
Rick