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Artem1

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13 years ago

A

Artem1

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December 2nd, 2013 19:00

Recovery guru shows failed virtual disk, but it's not failed actually

Hello.

Recently my virtual disk on MD1000 attached to MD3000i failed, so I had to replace 3 physical drives and recreate the virtual disk. Now recovery guru shows "Failed Virtual Disk - Physical Disk Failure" in Summary, though in Details the Status is Optimal (Recheck doesn't help). Also in all other information windows (disk groups & virtual disks, storage array profile, etc) everything is ok and the disk was mounted without problems as usually.

Is there any way to fix it? Or should I simply ignore it and use storage as it's normal?

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    Posted December 3rd, 2013 00:00

    Hi Artem

    Just a quick question, have you rebooted your server and storage after you have created the virtual disk?

    If not, you might want to give that a try and see how it goes. (if you have downtime)

    Please reboot the systems in sequence.

    Let us know how it goes.

  • Artem1

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    Posted December 3rd, 2013 19:00

    I didn't try to reboot it (it's a remote system without easy physical access :-( ). I'll try to do it today.

  • Artem1

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    Posted December 4th, 2013 01:00

    Hello again. We performed rebooting, but now it automatically reboots every several minutes.

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    Posted December 5th, 2013 01:00

    I analysed events log and here is what happens. In about 1.5-2 minutes after more-or-less successful booting, a the RAID controller in slot 0 is being reset "by its alternate" (it says so in logs). And I see that controller in slot 1 is unresponsive (I can ping management ports, but cannot access port 2463 for managing). I've tried to reset the controller in slot 1 via smcli, but this not helped.

    I'm going to try to remove the controller 1 and put it back (though, it's a bit hard to do this remotely). Hope this will help.