Chrissyx2811

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Chrissyx2811

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2. Mai 2025 07:54

Setting Password of new iDRAC User doesn't work with RACADM, but via web gui

Hello everyone,

for historical reasons we have older iDRAC systems with a username for admin access which is different from the username on the newer iDRACs which is confusing many times in our team.

In order to resolve this, I changed the username on every iDRAC to one specific with OpenManage Enterprise and this RACADM command:

set iDRAC.Users.2.UserName "username"

Now I also wanted to add a new user with the other username on these iDRACs while keeping the same password using these commands:

set iDRAC.Users.5.UserName "username"

set iDRAC.Users.5.Password "securepassword"

set iDRAC.Users.5.Privilege 0x000001ff

set iDRAC.Users.5.Enable 1

The problem is that it doesn't accept the password because of:

ERROR: Cannot execute the command with Illegal characters.

The password indeed has some special characters, but it's used for the other existing user and I can set this as the password for the new user, using the iDRAC Web-UI.

It would be very nice if someone could tell me how to set this password using racadm in OME because we want to simplify this process and we have a huge amount of Dell Servers where we have to set this.

Thank you <3

Best regards

Chrissy

(edited)

  • DELL-Chris H

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    Posted 2. Mai 2025 13:36

    Chrissyx2811,

     

    Would you confirm the special characters you are using, so I can confirm if they are indeed supported, or if there is an issue that needs to be addressed? I will send you a private message you can reply on, if you prefer not posting the characters publicly.

     

     

    DELL-Chris H

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

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  • DELL-Chris H

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    Posted 2. Mai 2025 14:51

    Also, would you give an example of the firmware version you are at on the iDrac as well?

    DELL-Chris H

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

    Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!