Intel E810-XXV not visible during RHEL 7.9 installation
Hi,
I administer Poweredge R750 servers with Intel E810-XXV NICs. When trying to install RHEL 7.9 instalator does not see this NICs. I tried to update BIOS to newest version (1.7.5) and updating NICs firmware to 21.5.9_A02 but without success.
I also have Poweredge R740 and R740xd servers with Intel E810-XXV NICs and RHEL 7.9 and installation process goes well. OS sees cards and is able to create bond.
RHEL8 installation works well on both server types. Only issue is when I try to install RHEL 7.9 on R750.
I'm not using installation via Lifecycle Controller OS deploy. Instead I'm mounting iso via remote file share using API call. This is part of automated deployment process that my company developed. Anyway Dell OS Driver Package used on our Gen15 servers is 21.10.02
The ice driver in RHEL 7 is provided as an unsupported Tech Preview from RHEL 7.7 (kernel-3.10.0-1062.el7) onwards and supports the following device IDs:
Thanks for the reference! So, the OP is about E810-XXV, the same as mine. (iDRAC inventory says something like E810-XXV OCP.) Your previous comments mentioned two alternatives,
Downgrade Lifecycle Controller. (In my case, downgrade failed because iDRAC could not verify signature of the package I downloaded from the link in the comment. Besides, we use TFTP/PXE and not LC.)
Download Intel's open source driver for older Linux. I am in the process of getting this to work, and curious if there is already a established path. (As this latest comment indicates, E810XXV is not supported by RHEL 7.9 CD. Therefore there has to be a second medium containing Intel's new driver that the installer needs to be aware of.)
Hello yes at this point it's best we hear from other community users rather than someone like me within Dell. You may need to get the driver from Intel and compile. (but again this is just m personal and unverified thought https://dell.to/3JhtW8c )
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Has anyone officially figured out the Fix with this for the E810 NIC with RHEL 7.9? Is it the Intel Adapter Driver that needs to be at a different version? I am seeing the same issue here on PowerEdge R650.
I have a 660xs running linux Centos 7.9 with the following: 99:00.0 Ethernet controller [0200]: Intel Corporation Ethernet Controller E810-XXV for SFP [8086:159b] (rev 02) 99:00.1 Ethernet controller [0200]: Intel Corporation Ethernet Controller E810-XXV for SFP [8086:159b] (rev 02)
I am not able to get the kernel to recognize this.
I am using driver [root@sa-125 ~]# modinfo ice filename: /lib/modules/3.10.0-1160.119.1.el7.x86_64/kernel/drivers/net/ethernet/intel/ice/ice.ko.xz version: 0.7.2-k license: GPL v2 description: Intel(R) Ethernet Connection E800 Series Linux Driver author: Intel Corporation, <linux.nics@intel.com> retpoline: Y rhelversion: 7.9 srcversion: BE9962388E7E8EA53D9319A alias: pci:v00008086d00001593sv*sd*bc*sc*i* alias: pci:v00008086d00001592sv*sd*bc*sc*i* alias: pci:v00008086d00001591sv*sd*bc*sc*i* depends: intree: Y vermagic: 3.10.0-1160.119.1.el7.x86_64 SMP mod_unload modversions signer: CentOS Linux kernel signing key sig_key: 68:EA:10:3F:2C:90:A8:DC:0B:B0:44:6C:06:D1:45:61:F2:9E:11:72 sig_hashalgo: sha256 parm: debug:netif level (0=none,...,16=all) (int)
DELL-Charles R
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Posted November 11th, 2022 13:00
Hello Aldranod,
Are you using the LifeCycle Controller OS Deployment method?
Try changing the OS Driver pack and see if OS Deploy works
Looks like the latest OS driver pack removed RHEL 7.9.
OS driver pack. Version22.07.10, : https://dell.to/3UrvAqq
Expand Enhancements:
Read More:
- RHEL 8.6 OS replaces RHEL 8.4 OS
- RHEL 9.0 OS replaces RHEL 7.9 OS
- Added support for WIN-2022 OS
Try using the previous version of the OS driver pack:
Version 21.10.02 supports Red Hat Enterprise Linux 7.9 x86_64
https://dell.to/3tmfWR8
Click "View other downloadable formats"
Use the Update Package for MS Windows 64-Bit in the iDRAC Updates page to apply the driver pack.
DELL-Charles R
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Dell Technologies | Enterprise Support Services
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