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research80

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17 years ago

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6126

January 9th, 2010 11:00

Warranty issue

The 2-year warranty on the Dell Inspiron 530 that we purchased will soon expire.  After it expires will we no longer have access to any kind of DELL tech support?

  • beamermt25

    468 Posts

    173

    0

    Posted January 9th, 2010 13:00

    You will still have access to any online support documents and driver downloads and stuff.  You wont be able to call or online chat with support or get any help with any issues without paying fees.

  • 173

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    Posted January 9th, 2010 16:00

    I really appreciate your reply and information.  Thanks!

  • 173

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    Posted January 9th, 2010 16:00

    Hello! You can extend the warranty for maximum upto 5 years. You you had an initial 1 year and 1 year extended, then you can get it extended for 3 more years.

    If you are in the US then you can check your warranty staus at:

    http://support.dell.com/support/topics/global.aspx/support/warranty/warranty_information?c=us&cs=19&l=en&s=dfh&redirect=1

     

    Thanks,

    Singh

     

  • 173

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    Posted January 10th, 2010 10:00

    Singh, thank you very much for your information regarding extending the warranty on our Dell desktop.  It is much appreciated.