UNSOLVED

silverrealm

updated

13 years ago

0

25365

July 23rd, 2013 08:00

Poor WIFI speed & download speed

Hi all, I using a VOSTRO 5460, i am encountering one of the most poor download speeds ever via wifi. My computed is barely a month old. I've tried everything from downloading new drivers from Dell to google for answers but to no avail. Wired connection speeds up download speed but the network speed is still not as fast (i.e. when i am surfing the net, buffeing videos etc.) All my wireless components are the latest from Dell. Thanks

  • Dell-Zohaib R

    4 Apprentice

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    953 Posts

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    Posted July 23rd, 2013 09:00

    Hi silverrealm,

    Try connecting to the same network using wired connection and check for the speed. If the speed is good try performing the steps provided in the below mentioned hyperlink:

    Tips for Troubleshooting Slow Home Internet Connections

    Do reply with results.

  • 438

    0

    Posted July 31st, 2013 09:00

    Through wired connection, it works perfectly. its the normal speed i get in the past abt June this year.  I've tried everything there and it doesnt work at all. When i first started using this new laptop the speed was SLOW already, no to mention now, download speed running at 11kb/s while wired conections are 202kb/s

  • Dell-Zohaib R

    4 Apprentice

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    953 Posts

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    Posted August 1st, 2013 11:00

    Hi silverrealm,

    In this condition I suggest you to please check with the Service Provider for the speed related issues and try connecting a different laptop (if available) wirelessly to this network and observe the speed.

    Do reply with results.

  • henkya

    3 Posts

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    Posted September 18th, 2013 21:00

    for DELL CS team, 

    This is not an ISP issue, this is a well known issue with the centrino N-2230 wifi adapter.

    Recently bought vostro 5460, I'm within a school network which constantly got >10mbps in other computer but with the Vostro 5460 the wifi would sometime drop and even when connected the speed would constantly underperform (about 25% as fast as the other computer). 

    DELL would need to look into this and issue a solution to all of us who bought this laptop.