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Heldoorn

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5 years ago

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Heldoorn

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January 4th, 2022 01:00

U3219Q, MacBook Pro M1 Max, loses USB-C signal

Hi,

I have a MacBook Pro M1 Max and I just added a U3219Q monitor and it connected fine via USB-C on initial setup.

But every time I power down, upon restart or powering on, the U3219Q doesn't recognize the USB-C connection? The only way to get it to work is to unplug the U3219Q at the mains power. 

I've read that this issue can be remedied by using the HDMI but a big selling point on this monitor was the USB-C Power Delivery. 

Anyone else had this issue or experiencing something similar?

  • 1904

    0

    Posted January 4th, 2022 11:00

    For anyone who facing the issue external display not working as usual via usb-c after upgrade to Monterey, for my case...

    • M1 max 16" macOS version 12.1
    • Dell Display U3219Q

    I've found WORKaround on Reddit =

    macOS Monterey 12.0.1 External Monitor Issues

    This is a known issue in 12.0.1 with wakeup, if that's what you're experiencing. See below:
    There might be issues with wakeup when dual monitors are connected. (79839446)
    Workaround: Connect the power adapter that came with the Mac.

  • jghasan

    1 Message

    1821

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    Posted January 31st, 2022 20:00

    I'm having this issue as well. I don't have to disconnect power entirely, though. . . but I have to turn off the monitor and back on so it will be recognized again. This is a huge issue as the macbook loses ALL of my window positions EACH time it goes to sleep.

  • Heldoorn

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    Posted January 31st, 2022 21:00

    Turning off my monitor and then back on, does not work in my scenario, period. I have to disconnect the power of the monitor for it to work every time. Dell has been wonderful with regard to working through this to come to a solution, which is yet to be found. At the moment, the only thing that 'MAY' work, which I am yet to test, is having your MacBook also connected to it's native power supply as well as the USB-C cable to the monitor. I know, I know, this completely defeats the purpose of having a USB-C cable for both power delivery and operating a monitor at the same time, but dell has told me, this whole issue may be a MAC OS Monterey Issue as stated in the developer notes.