I think if you log into your Dell.com account, there is a link - return item.

 

You might have to call support and have them try to fix the problem first.   I did, and now I can return it.

 

I tried to calibrate the monitor but it didn't help the pink tones.   I'm passing on this monitor.  I really hate too because I size is great but if I paid that much money for a monitor - I think it should be better.

 

Now I have to box it up again - UGH!

I chatted with them online and they were very quick to return it for a full refund.  UPS is coming to my house and picking it up free of charge.   24 inch is best for me too and I don't want to pay the extra money for the 27 or 30 inch.    You have 21 days from the date of shippment which doesn't seem right because it took a week to get it to me.   So, that was 1 week I didn't have it but the days of return were counting.

 

You chatted online as in instant messaging?  Not voice phone call?

Larry,

 

I think I will return mine too.  Are they making you pay any return shipping fees?

I hope not.  I may consider another Dell monitor as I am scared replacing it may yield yet another bad apple.

Any knowledge of their 27" or 30" models?  24 is an ideal size for me though so it is a shame this one is going back.

Correct.

 

Have your order number or customer number ready to give to them.

 

 

Hi there,

Well I think my left side is also slightly brighter than the right edge where I can spot some darker shade. It is not very dark but as you said I can notice this too. Second thing is backlight bleed (not very strong tough) in top left, top right and botton right corner. In the review on http://monitortest.blogspot.com/ they only spotted  slight backlight bleed in top lef corner. However, I can't test other inputs but on DVI power save works fine. I am very happy in general with this screen but for 422 GBP I paid for, one could expect more. I love the size and its resolution and now I just do not want to go for cheaper 22" TN panels. 

If I could be assured that when new revision is out they would replace the screen I can wait even until a04 revision.

I don't know what to do... 

I returned my 2408 and bought a 245T - should be in this week sometime.

 

 

Would be nice if you could post your views. However, 245T is about 700GBP and due to that, way beyond my budget. I am a bit puzzled with dell. I know they can fix it or may be I am just reluctant to send it back:) I love the size but I don't know if I can get something better at the moment. However, as there is a progress in IT I will probably ship it back and wait...