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Arealtreat
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April 3rd, 2008 22:00
2408WFP LCD goes blank
Once an hour or so the LCD will flicker / go blank for two to three seconds. Almost looks like it is entering powersave mode. No data on the screen is lost however my user goes into a semi panic. This is very annoying.
System:
Optiplex GX620, Pentium D 3.4Ghz with 1GB RAM
BIOS A07
Video card is VisionTek Radeon X1300 256MB connected to LCD via HDI cable (Single LCD)
O/S XP Pro SP2 with all patches
Latest VisionTek Radeon X1300 driver
2408WFP A00 No Service tag that I can find
Has anyone seen this problem or have suggestions? All input appreciated.
Richard
CrymsonArray
133 Posts
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Posted April 4th, 2008 13:00
does the monitor do this with the same fixed interval of time (once per hour) exactly? is the user doing something on the computer or is idle?
after the 2/3 seconds does the monitor image come back or stays blank? what is the color of the power LED when this happens?
have you tried turning off the power save mode settings in windows to eliminate the OS from the equation?
sorry for so many qns but those are the things i would look out for. let us know how it goes. thanks.
Arealtreat
3 Posts
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Posted April 8th, 2008 13:00
ChrisM- Yes I have to use a splitter.
Richard
Message Edited by Arealtreat on 04-08-2008 09:58 AMArealtreat
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Posted April 8th, 2008 13:00
Crym,
does the monitor do this with the same fixed interval of time (once per hour) exactly? is the user doing something on the computer or is idle? Timing is sporadic
after the 2/3 seconds does the monitor image come back or stays blank? what is the color of the power LED when this happens? - image comes back
have you tried turning off the power save mode settings in windows to eliminate the OS from the equation? - Yes
Richard
Message Edited by Arealtreat on 04-08-2008 09:57 AMI have a 2408WFP A00 with what sounds like the same problem. (Brief, intermittent blanking of the display, no apparent regularity.)
I have an ATI Radeon X1650 video card. The 2408WFP is 'monitor 1' using the DVI connector while I have a DELL 1905 running on the analog connector as 'monitor 2'. The 1905 DOES NOT suffer from the blanking.
The computer is a DELL Precision 390. I am running Vista SP1 64-bit.
I swapped the DVI cable with no effect.
The problem happens when I am using the machine so I don't believe sleep timers should be involved.
@Anonymous-Chris_M wrote:
Arealtreat,
Does that video card have the DMS59 connector on it which forces you to plug an adapter into it to connect the monitor?
Hi,
I have a similar "blanking" problem with a 2208WFP using a DMS59 connector. Any ideas how to resolve this?
DELL-Chris M
Community Manager
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Posted April 4th, 2008 03:00
Does that video card have the DMS59 connector on it which forces you to plug an adapter into it to connect the monitor?
DELL-Chris M (old account)
#IWork4Dell