UNSOLVED

Johnkarikkattu

updated

17 years ago

0

15147

August 29th, 2009 07:00

XPS M1330 Video issue

Hi there,
I own a XPS M1330. I have been using it over a year. Yesterday while i was using it normally, i happened to get a warning message stating that the Video driver stopped working and it has started successfully. I did not pay much attention to it. After around 5 mins, the system froze and green lines started appearing. I restarted the on, and it started working fine again, but all of a sudden colored ines appeared, and the system froze up again. Now i switch on the pc, thin black vertical lines appear and nothin else appears.

 I read it on the forum that this is a common issue for systems with NVIDIA GEFORCE 8400M GS.

I have some doubts regarding this,

1. Will they replace the chip for free?

2. Has this affected my motherboard or hard disk in anyway?

 3. Is it because of this issue that the laptop is turning on but nothing is being displayed?

 I am worried because theres lots of irreplaceable data inside the laptop. Will they have to format the hard disk and all? I would be very grateful if someone could answer these questions for me.