Tuesday - replaced LCD with a new one and the same problem occurred


Wednesday - replaced my motherboard and LCD, same problem occurred again.


The connection to the LCD is extremely flimsy and was considered a build design problem. So I get a new XPS system shipped to my house within ten days, stinks but at least its brand new, the service was extremely fast and friendly. I wish I was getting an upgrade from dell for this lame build problem."

Message Edited by JRH13NJ on 12-07-2007 10:10 AM

Check this post out:

http://www.dellcommunity.com/supportforums/board/message?board.id=Tech_Talk_XPS_Laptop&message.id=319&query.id=409337#M319

Oh well forget it.... I still have the same problems, and I also will get the LCD and Motherboard replaced.

Message Edited by jesus.inzunza on 12-11-2007 06:21 PM

So you got a new build? I just got my new M1330 laptop yesterday with the LED backlit and the display was defective, there's nothing on the screen and if you look very closely, you can see a little bit of the startup logo. But that was as far as I got. It works fine when it's hooked to an external monitor. Did you have this same issue or similar? Dell is sending someone out to replaced my display screen. I actually complained that I should get a new build instead of replacement since it's defective on delivery. So you have to get a brand new build and did the laptop come in fast? I wonder if this problem occurs alot. I"m really not happy that this had to happen, I was really excited about the lapto when i opened it up.

I had the same problem with mine ... so I started researching the web. It's a common enough problem and is believed to be caused by the A07 upgrade to the BIOS. Some people report fans not running at correct rates, overheating, and crashes. The symptoms appear to a pink hue while in Windows with the mouse leaving trails. On rebooting, you'll see a series of white or coloured vertical lines that fade in and out, spots appearing on screen. If you attach an external monitor it too will also be affected. Dell replaced my LCD screen and motherboard, but I note the new motherboard has the A06 BIOS installed. Dell have recently replaced the A07 with an A09 update on their website. If you're running with the A07 update I suggest you get the A06 back ASAP.