UNSOLVED

Wareagle.at

updated

23 years ago

Closed

0

18851

October 3rd, 2003 06:00

X200 gets very hot

One of our X200 gets very hot during normal usage and on battery it works for about 30 minutes.

The "Diagnostic CD" didn't show a error with thermalsensor oder the fan.

Newest BIOS-Version is installed

 

 

  • Karell

    2 Intern

    •

    2544 Posts

    173

    0

    Posted October 3rd, 2003 19:00

    Wareagle,

    Thank you for using the Dell Community Forum.
    Does the system shut down by itself?
    Where are you putting the system, on your lap?
    Try another AC Adapter, does it do the same thing?
    Try another battery, does it do the same thing?
    You can also try a program called FanGui which other customers have reported you can use to manually control your system fans, and thus keep them running to keep the system cooler. Be aware that the FanGui site states the program has not been tested with the X200, so it may or may not work.
  • 173

    0

    Posted October 7th, 2003 04:00

    Thx for your fast answer

    The System doen't shutdown by itself, except the battery is low.

    What do you mean with "Where are you putting the system, on your lap?" ?

    I'll try a new a new AC-Adapter/Battery ...

     

  • Karell

    2 Intern

    •

    2544 Posts

    173

    0

    Posted October 7th, 2003 13:00

    Wareagle,

    What do you mean with "Where are you putting the system, on your lap?" ?
    The systems get very hot because all the components are crammed together in such a small space.
    It is normal to perceive the system to be very hot.
    But, if the end user places the system in their lap, it will seem like the system is about to
    catch fire. Portable systems should not be placed in your lap during normal use because of the
    heat they create. Just make sure the system is being used on a desk surface, and not on a persons lap.
  • 173

    0

    Posted October 8th, 2003 04:00

    ah well, no it's only used on a desk ...
  • Karell

    2 Intern

    •

    2544 Posts

    173

    0

    Posted October 10th, 2003 17:00

    Wareagle,

    By the way, which part of the portable is hot?
    The bottom?
    The whole thing?
    The Palm Rest?
  • 173

    0

    Posted October 13th, 2003 04:00

    as far as i remember on the bottom and on the keyboard

    (the user is on a business trip - i'll check it when he's back)

  • 173

    0

    Posted November 12th, 2003 07:00

    a new BIOS an a new Battery fixed the problem
  • Karell

    2 Intern

    •

    2544 Posts

    173

    0

    Posted November 12th, 2003 16:00

    Wareagle,

    Thanks for the update, its good to hear you got it fixed.