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ikayers

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ikayers

6 Posts

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July 29th, 2006 14:00

System fails to boot after windows updates

I have an Inspiron E1505 running Windows XP home. The last set of updates caused it to fail to boot properly. The error I get is:
STOP: c0000221 {Bad Image Checksum}
The image ole32.dll is possibly corrupt. The header checksum does not match the computed checksum.
 
The article on the troubleshooting and Faq page is "Currently unavailable" and has been for days. What can be done to fix this?
  • Mcoffman

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    Posted July 29th, 2006 19:00

    as long as you left it there -  I would probably try to restore the system to a date prior to doing the updates with the utility on your computer 
  • bamboozol

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    Posted July 30th, 2006 00:00

    Load up the recovery console and do a system restore if you cant do it in safe mode.
  • ikayers

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    Posted July 30th, 2006 13:00

    I tried booting in debugging mode, directory services restore mode, and the last known good configuration and none of them worked. I still get the aforementioned error. I have the ole32.dll file written to CD-ROM, if only I had some way of accessing the C: drive I could theoretically replace the damaged one with the good one from my system.
  • bamboozol

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    Posted July 30th, 2006 16:00

    You can access the c: drive using the recovery console. The recovery console resides on the win xp cd. If you dont have one, provided you still have an active warranty dell can send you one for free or you can buy one from spare parts.

    once you have your win xp disk. go to support.microsoft.com and they can help you load that file
  • mayurgai

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    Posted July 31st, 2006 18:00

    just boot up in safe mode , go to add/remove programs in control panel ,make sure u have the "show updates" checkbox checked , then remove the update u just installed .

    If this doesnt work,you should do a system restore from within Safe mode .

  • bamboozol

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    Posted August 1st, 2006 18:00

    Have you tried putting nothing at all, cause thats the default password
  • ikayers

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    Posted August 1st, 2006 18:00

    I can't boot into windows at all. Not even safe mode.

    Seems also that Dell has seen fit not to include a Windows XP install disk with the rationalization that you will never need to have one, what with the system restore feature and all. So I have my XP disk, and I can get to the password section of the recovery console. But, not past it. As this is my sister's laptop and she doesn't recall setting up an administrator's password, is there a default password for dell machines? I have tried: admin, delladmin, administrator, admindell, etc.

    Thanks for your help thus far guys.