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fred2028

updated

11 years ago

F

fred2028

7 Posts

0

47749

December 31st, 2015 20:00

Screen is max brightness on boot

I have a Dell XPS 15 9550 and the screen is always max brightness every time I boot up and login, regardless of my actual brightness setting. Is there a fix?

  • fred2028

    7 Posts

    853

    0

    Posted January 1st, 2016 00:00

    I've had my screen set at minimum brightness all the time yet I still have this issue. Furthermore, all my display drivers are updated and show no errors. Nothing in Device Manager shows errors.

  • DELL-Jennifer K

    4 Apprentice

    •

    1230 Posts

    853

    0

    Posted January 1st, 2016 00:00

    Hi,

    I would ask you to confirm if the following steps have been performed.

    *Go to the control panel & then select display options.

    *Then select adjust brightness of the screen.

    *Also check in the device manager if the video drivers are updated without any errors.

    Also do send in the service tag of the system and os installed on the system via private message so that we can check the system specifications to assist you further.

    Have a great year ahead!

    Regards,

  • fred2028

    7 Posts

    853

    0

    Posted January 1st, 2016 00:00

    I have set my screen to the minimum brightness before and it still boots up to be max brightness each time.

    My Intel and NVIDIA drivers are all updated and have no issues.

  • DELL-Jennifer K

    4 Apprentice

    •

    1230 Posts

    853

    0

    Posted January 4th, 2016 04:00

    Hi,

    I would ask you to send the service tag of the system ,along with the screen shot of the display and  os installed on the system so that we can check system specifications to assist you further.

    Regards,