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SunshineShaz
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December 17th, 2011 01:00
"no internal hard drive found"
HI Please help me here.
I have a DELL VOSTRO
I was busy downloading when my windows update to my system came up.
I accepted it, when it was completed and restarted my system. I logged on and struggled to go back on line.
I then restarted again.
I then got this error
"Internal Hard Drive Disk not found. To resolve this
issue, try to reseat the drive"
"No bootable devices--strike F1 to retry boot, F2 for
setup Utility, Press F5 to run onboard diagnostics."
I press F5 and run it once it's done it says "Pre-boot System Assessment complete. No Diagnotic Utility Partition identified.
Pleass select OK to reboot your system".
I was only able to logon once my system was so slow I had to restart to have the same thing happen again, Now I can't even logon.
Any assistant would be extremelly appreciated.
If removal and reseating of the drive doesn't help... hit the F2 or whatever key function you have to get into the bios on bootup.... you must tap this key repeatedly as soon as you hit the power button..... Make sure that which ever drive (provided you have more than one hard drive installed) is set to primary or 0.
If this does not work.... uninstall ALL of the most recent windows updates because one of them was probably for the BOIS.
If you cannot get into your system to uninstall them, you will have to call dell, providing you are still under warranty, and if you are not... well then a new hard drive or an external drive is in your future.
ejn63
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Posted December 17th, 2011 03:00
Do as indicated - remove and reinstall the drive. If it is then still not found, replace it with a new one.