Hi oskaremil,

Welcome to the community

Nvidia card can absolutely be used with a laptop standalone display. It seems to be a driver installation issue. Please try to reinstall the driver. I would recommend you to follow this link for downloading the latest version of the driver: www.nvidia.com

If after reinstallation the graphic card settings are available, please try to manually switch to the single display to see if that makes any difference.

Let me know of the findings, Glad to be of assistance.

Tanya_Malhotra

Social Outreach Professional

You can reach us http://en.community.dell.com/

I'll try that. However I suspect that this was what got me into trouble the first place.

I downloaded the latest official driver from Nvidia. Some time later I noticed that my video card driver would fail more than often, in my standard setup (laptop monitor and 2 externals) I got a blink on the screens and the message "The Video Card driver has recovered from a failure and has rolled back to a previous version" When ALT-TABing between windows on different monitors. It actually rolled back to the same version I already had...

* I decided to perform a clean install and removed all my graphic card drivers.

* First, tried to avoid the Intel Integrated GPU at all and install only official Nvidia drivers. That failed as the setup could not find any Nvidia card on my system.

* Tried to install the Nvidia drivers from DELL, failed to discover my Nvidia card as well.

* Failing back and forth, reading and reinstalling, I discovered that I had to install the Intel Integrated GPU driver from dell in order to recognize the Nvidia card on my system.

* With the Intel Integrated GPU drivers in place I was able to install the Nvidia driver from DELL.

If I now install the official NVidia drivers again I fear that the same problem with switching windows will appear again.

Hi oskaremil,

I understand your concern. I would suggest you to remove and reinstall the driver from this software to ensure proper installation of the driver and reduce any error. And for that I would recommend you to follow this link: www.guru3d.com & download DriverSweeper from there. Once its removed, please reinstall the driver from this link: support.dell.com like you did before, first Intel then NVidia.

To save power In idle scenarios or in low graphic intensitive applications, the laptop runs with Intel onboard graphics. NVidia video card runs when there is a need to run graphic intensitive tasks. But it is possible to setup the option according to your need under NVidia control panel.

Once the driver is reinstalled, please open NVidia control panel, click on switchable graphics. There you can choose a profile or create a profile to control and choose what should run under Intel and NVidia respectively.

Let me know of the findings, Glad to be of assistance.

Tanya Malhotra

Social Outreach Professional

You can reach us http://en.community.dell.com/

Tried youy tips but my system is in the same state. I uninstalled the drivers and used DriverSweeper as suggested.

Next step was to install the Intel GPU drivers using my service tag, the installer failed with this message:

"This computer does not meet the minimum requirements for installing the software."

Next, I was trying to install the NVIDIA GPU drivers using my service tag, but when the installation program started I noticed it was for Quadro 2000M series. I have Quadro 3000M.

Ready for a new attempt, I let the DELL utility tool scan my computer for available drivers and updates instead of using my service tag. This time the correct NVIDIA driver seems to appear but an Intel GPU driver is not even listed.

You guys saved my Day(s)!

I guess since a firmware a update (a while ago) the NVIDIA Optimus was disabled by default.

We're running smooth again,

Gosling