UNSOLVED
Laptop Charging Problem
Hello I have a dell latitude d610 laptop and it has a charging problem sometimes the battery will charge and other times it wont up untill yesterday it charged on the dock but now the dock will show a orange power button when there is no laptop on it but when i plug my laptop in it flashes and then goes out. i have upgraded my bios and have a new battery. is it just time for a new computer or do i just need a new motherboard any help would be appreciated thanks in advance.
Sulphur1992
1 Message
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Posted December 18th, 2013 11:00
Hmm
Dell-Rajesh R
6 Operator
•
3318 Posts
310
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Posted July 19th, 2012 18:00
Hi,
Welcome to dell community forum.
Let me first appreciate the fact that you have tried the steps youself to resolve the issue .
Kindly check the status of Adapter in bios by restarting the computer and tapping F2 on dell logo and check for the battery type.. Another step would be trying with a known good adapter, if known good adapter works fine that means it should be an issue with the original adapter. If the computer works fine with original adapter connected the issue is not with the adapter might be an issues with the motherboard port where the adapter connects .
Warranty status:
www.dell.com/.../Index
Post back with the status.
If you have active warranty, you can contact me directly by clicking on my user name, add me as your friend, and send me the system service tag, phone # with address