Hi,

I'm assuming you're using Win 7 on that system?   Did you try to go back to a restore point before those updates were installed and see whether that resolves the problem?   Then you may want to install the updates one at a time and make sure they all load correctly.

To go back to a previous restore point click on START, then All Programs, Accessories, System Tools, and finally System Restore.  That will allow you to pick a date and time to reset your system to.  It isn't supposed to do anything to any data you have saved since then (but as always, backups are a good idea), but does change the Windows settings and configurations that have changed since that time.

Try and see if that helps you.

Hello, Todd.

Yes, I am using Windows 7.

I just tried the SystemRestore and I've encountered an error message about not being able to access a file so it was unable to complete the restore. It suggests my Anti-Virus may be stopping it. I've uninstalled the trail version of whatever the PC (either McAfee or Norton, I forgot) came with from the factory and then installed AVG Free. I removed AVG for the second Restore and I'm still receiving the same message. I've been trying to figure out what I need to do to allow the files to be accessible via Google with no real luck.

Should there not be an easy solution I'm considering a full Recovery as there isn't any media on the laptop yet. It came with a Windows 7 disc and a DeLL Drivers and Utility Disc. Will these allow me to do a Recovery or do I need to burn a set of discs from a program on the latotop, first?

Uninstall the Dell Datasafe utility, which can be found under the path: start --> control panel --> programs & features; and this should resolve your performance issues.

My view is I don't want to back up or send my personal information/data to one of Dell's or any third party's server.

I've got SystemRestore to work but it didn't solve my problem. If anyone has any more tip I would appreciate it.

I have a very similar Problem with the newly bought Inspiron 1564 of my parents.

Windows (Win 7 home premium, 64bit) freezes as described in the first post, but "unfreezes" after 1/2 to 1 minute and goes on as normal. No reboot required, but it can happen every once in a while while the notebook is running.

The problem occured from the very first time of using the pc!

@optnes: have a german windows version and can't find anithing like "Dell Datasafe Utility"

Hope somebody can help.

sorry if my english is not that good, i'm not a native speaker

hi guys, i hv just purchased inspiron 1564 corei5 few days back. videos usually freezes 4 a second or two continously,i am tired of all this,if any body knows the solution plzzzzzzzzz tell me,

Hi all,

I have exactly the same behaviour. Randomly while I work the system stalls. It freezes for a couple minutes and then it gets back. It is a lag. I work as  a system engineer in CS industry and according to my experience this is a hardware malfunction that may be able to be overcomed with BIOS or drivers updates. Dell should do something for this...

Thank you,

Hello,

I have the same problem. 

I have a Dell Inspiron 1564 Black v4, Core i5 430M; 320Gb, 4096Mb, ATI Mobility Radeon HD5450. Now I'm Using windows 7 Ultimate 64 bits. I've used before other versions of Windows: Windows 7 Ultimate 32 bits, Windows & Home edition 32 and 64 bits and the problem still occured.

I have the bios version A13 and the latest driver versions.

I discovered this problem since i first bought the computer.

The computer freezes for 30seconds to 1 minute and after that unfreezes and goes back to normal and it doesn't require a reboot.

My computer freezes randomly. Sometimes it happens a couple of time a day and sometimes it happens once a week. It freezes when i use random programs, just listening to music, watching a movie, browsing the web or using other different programs.

I took my laptop to a dell authorised service and told them about this problem. After two days they called me back and said the laptop is working fine. That they ran all the tests and came out ok.

When i've got home with my laptop i've realised that the problem wasn't solved. It's been acting the same way as before. 

I have 6 more months of dell warranty and i want to solve this problem.

What needs to be done?