UNSOLVED

Sudsy55

updated

11 years ago

S

Sudsy55

3 Posts

0

14401

September 23rd, 2015 17:00

Inspiron 15 very slow

G'day, my Inspiron15 has been playing up since ive got it and I just put up with it but now it's getting much worse. When I start it it sometimes take ages to start up to the point that it's useable. Other times it's ok. Sometimes the only way to get it to work is power down and remove battery for a while then it may work first or second time. When it does start up and I go to select an icon or a favourite it is slow to highlight and the curser is jumpy as it moves in small stages. Would this be a ram or bad processor issue or something else.

Thanks

Bob

  • ukbeast

    6 Posts

    421

    0

    Posted September 24th, 2015 04:00

    1. Install and run malwarebytes (there is a free version)
    2. search and run disk defragment
    3. check disk http://www.tomshardware.co.uk/faq/id-2080276/run-chkdsk-windows.html

  • Sudsy55

    3 Posts

    421

    0

    Posted September 24th, 2015 05:00

    Gday Robin,

                       have done everything you have mentioned except reload the software. Would prefer to wipe the hole thing and reload with win 7 instead of 8 but takes up too much of my time. I doubt its software related but I don't know

  • thedukeofwales

    1 Rookie

    •

    121 Posts

    421

    0

    Posted September 24th, 2015 08:00

    Hello and good morning

    The reply suggesting chkdsk sounds good but actually you should enter: chkdsk/r the r designating Repair. It has been awhile and it may be a back slash instead of the forward but you will not harm anything.

    There should be 5 steps in checking the drive.

    Food for thought.

  • Sudsy55

    3 Posts

    421

    0

    Posted September 27th, 2015 18:00

    G'day and thanks for the input. I tried doing the CHKDSK and the R version and nothing happened except for a brief small screen that just flashed on and off. Tried reloading the software that came with the laptop. After waiting for it to do all its stuff I got a message to say that it couldn't be installed and taken back to how it was. Any more ideas???

  • thedukeofwales

    1 Rookie

    •

    121 Posts

    421

    0

    Posted September 28th, 2015 08:00

    Hello and good morning

    You can disable the "add ons" and it will speed up the boot.

    Food for thought