Hi,

Welcome to the Community. I suggest you run a diagnostics on your hard drive. Press the F12 key at the Dell Logo, select Diagnostics and run an extended diagnostics on your hard drive. Post back with any error codes.

Press the F8 key at the Dell Logo, select safe mode, and check if it works fine in safe mode.

Thank you

Also I noticed that when notebook is used without Power Adapter this error disappears.

I have tried two brand new Dell HA90PE1 and FA90PE1 power adapters with the same outcome.

There are no issues with hard disk drives.

When running in Safe Mode there are no more Event 13 errors, but only these

Log Name:      System

Source:        Service Control Manager

Date:          7/10/2012 3:01:40 AM

Event ID:      7001

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Studio

Description:

The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:

The dependency service or group failed to start.

Event Xml:

">schemas.microsoft.com/.../event">

    7001

    0

    2

    0

    0

    0x8080000000000000

    5723

    System

    Studio

    Network List Service

    Network Location Awareness

    %%1068

Hi,

I suggest you check your startup programs, click on start, in the search box type in msconfig and press enter, click on the Services Tab on top, and click on Disable All, click on Apply and restart your computer. If this fixes your issue, then it could be one of the startup programs that's causing this issue, most probably your Antivirus software. So go back to your startup programs, enable all and uncheck you antivirus to see if that makes a difference.

Thank you

alexgontcharov,

When I owned a Dell Studio 1737, after I installed Windows 7 64-bit I got the schannel error about every minute. I tried to narrow it down but it was hard to figure out.

Press F2 and turn off your wireless adapter and the schannel error goes away. I have narrowed it down to the adapter but that's all I can tell you. The Embedded Controller and BIOS message is nothing to worry about.

I tried drivers and different things. I read that maybe one of the types of security at...

Start, control panel, Internet options, advanced, security

Not sure if it was one of the TLS or the SSL that might be causing it.

Rick

It might look like an insignificant issue, but it's a serious hardware problem.

This problem which you can see in the System Error log as  Event ID 13

Log Name:      System
Source:        ACPI
Date:          7/10/2012 11:00:57 AM
Event ID:      13
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Studio
Description:
: The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

Causes significant spikes in computer latency, thus making this high end laptop useless for any gaming, audio and video recording.

Hundreds of people are reporting this to Dell without any solution as far as I can see.

I disabled all startup programs - no changes.

I tried to switch off wi-fi - no changes.

The only thing which helps to get rid of this problem is to unplug power supply.

Also other people recommeding to use some tools to disable ACPI service.

Any other suggestions how we could make this laptop reset it's  embedded controller and start running as it's supposed to with power supply plugged?

Help !

Hi,

If you have not fixed this issue, and have an active warranty, send me a private message, add me as a friend, and send me your service tag, phone number and address.

Thank you

Sadly I have solved this issue on my 1737 by downgrading my BIOS from A09 to A06. If there is an actual fix for this issue that allows for a newer BIOS to be loaded please let me know.

This APCI issue needs to be addressed or this laptop is the last Dell product I will ever own.