UNSOLVED

ali.zaheer

updated

18 years ago

AZ

ali.zaheer

1 Message

0

5712

April 23rd, 2009 03:00

DELL STUDIO 1537 finger print reader not working.

I got my dell studio 1537 last week and the finger print reader is not working. It has a built in finger print reader and is giving me a message reader not detected. Theres a small red cross with the icon.

It worked once or twice only, i enrolled finger print scans but when i restarted the system again the same message was coming. I have updated the drivers from support.dell.com but that also didnt solved the problem.

I have seen from web search that many other ppl are also facing the same problem.

Any advices ....

  • nekrosoft13

    13 Posts

    164

    0

    Posted April 30th, 2009 18:00

    I have the same problem on XPS 1530, Upek fingerprint scanner simply stopped working. programs says scanner not detected. Also not visible in Device manager.