Hi kalijaga,

May I know the exact issue with the computer?

XPS 8500 was shipped with Integrated - Intel HD 2500 and HD 4000 and Discrete (PCI Express x16 card) - NVIDIA GT 620/ GT 640 AMD Radeon HD 7570/ HD 7770/  HD 7870

The XPS 8500 system is offered with half-height mini-cards only

The following WLAN card is offered on this system:

Dell Wireless WLAN 1703 Half Mini-Card, 802.11 b/g/n + Bluetooth 4.0.

There are no known issues which we came across with mini PCIe card. Please elaborate on the issue so that I can help you better.

Awaiting your response!

Deae Rajesh,

I have an asus xonar essence stx soundcard pcie that is not being recognised on boot, but alwys being detected when i reseat the card on the slot while pc is on. I have a feeling that the pcie slot is not being detected as there is already a gpu n mini pci wifi card.

Can you pls forward the problem to the software dept if they can come up with a solution.

I know hardware is okay because once detected it runs fine.

Tx.

Hi kalijaga,

Thank you for providing the update.

I can see that there are 3 PCI Express x1 slot on the motherboard. Swap the card to the other PCI Express x1 slot and check if the issue persists.

You may also remove the Wireless card and check the same.

Awaiting your response!

Dear Rajesh,

Swapping pcie slots removing wifi card ...no joy.

Still hopeful.

Secure boot not only stops other versions of software from running it prevents hardware from running.

Switching to CSM mode would require complete reinstall of the os.

Wow, thanks speedstep.that may be the cause.reinstalling win8 will be the ultimate last option.

Hi kalijaga,

Is the issue resolved?

Should you require any further help, kindly private message me. To private message the service tag click my User name and click Start conversation.

Awaiting your response!

HI Rajesh,

still not detecting the soundcard.

I am hoping for DELL to look into the PCIe drivers ...it may well be the problem.

Thanks.