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John1121

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17 years ago

J

John1121

3 Posts

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March 12th, 2010 15:00

Spontaneous reboot Dimension E521 w/ Windows 7

I've had the computer for over a year, no problems, and have had windows 7 installed and running fine for a couple months.  Yesterday it started to reboot on its own, and is not starting correctly from the reboot.  About one in 25 times it will start and run for 3-4 minutes, then reboot itself again.  I've unchecked auto restart, and have gone through the startup fix utility that comes up occasionally during the reboot.  Doesn't want to system restore more than a couple days ago.  Did memory check and it checks out fine.  Run Trend micro and c cleaner religiously.  Any ideas?  THANKS!

  • Davet50

    6 Operator

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    14442 Posts

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    Posted March 12th, 2010 15:00

    Run the Dell diagnostics. Tap the F12 key at the Dell splash screen. Run all the tests.

  • INDIANAJONES194

    1 Rookie

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    38 Posts

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    Posted March 12th, 2010 16:00

    I've been going thru that problem for a year now. Try shutting your computer down and unplug it for a minute and then plug it back in and see if it will restart. Sometimes if you can restore it back far enough it will be ok. 

  • John1121

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    Posted March 12th, 2010 16:00

    Wow.  My heart goes out to you!  You've been putting up with it for a year?  Two days and I'm ready to choke puppies.  Thanks for the input.  I've tried to restore back, but will try again to go back further.

  • John1121

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    Posted March 12th, 2010 16:00

    Thanks!  Next time it gets that far, I'll try it.