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momrox

updated

22 years ago

M

momrox

14 Posts

0

7154

March 10th, 2005 22:00

Pop-up window in an online course does not load

I just purchased a bundled online course yesterday.  The page with the list of courses loads just fine but when I click on a course the window that pops up doesn't show anything but white.  It seems to load but then just says done in the bottom left hand corner.  I have disabled scripting, allowed pop-ups turned off anything I can think off that might be blocking this window from showing any content.  I would greatly appreciate any help.
Thanks!
  • 1Bowtie

    723 Posts

    296

    0

    Posted March 10th, 2005 23:00

    Hi

    Sometimes when you recieve online material it needs another program to open like Adobe Acrobat Reader, powerpoint viewer, Java Script. It doesn't hurt to have these progs loaded on your comp, there safe and there only used when another program needs them. Just a thought hope this helps.:smileyhappy:

  • momrox

    14 Posts

    296

    0

    Posted March 11th, 2005 00:00

    Thanks.  I just went to my kids PC and typed in the URL and it works on that computer.  What's happening here is that i'm noe getting that little yellow security strip asking if I want to view this page.  I did on the other.  I have Adobe Acrobat but the course doesn't require that.  I'm thinking there's something on my PC that doesn't like that website or just won't let me receive the content of the pop-up.

    Fran

  • 296

    0

    Posted March 11th, 2005 20:00

    If it is a url you cannot see..try going into control panel then open internet options. Click on the security tab then highlight trusted sites. Click on the sites button and add your url to your trusted sites, see if this helps. However if you have sp2 installed it may be an issue with an activex contol. Let us know if it works.

    :)
  • momrox

    14 Posts

    296

    0

    Posted March 12th, 2005 11:00

    Did that already, but thanks.  I spent hours baffling the tech from Costco on the phone.  I did everything he could think of.  I just don't get why it works on the other PC and not this one.  The 8300 will be a year old in May.  The 4700 is much newer.

    Fran