Hi,

Try doing the following steps in order with each PDA, hopefully, it will solve your problem:

1. Unplug both PDAs from your computer and then uninstall Hotsynch.

2. Shut your computer down. Restart it and when you see the DELL logo, hit the Delete key so that you can get in system setup.

3. Hit F9 to load default setup. Hit enter to confirm it.

4. Use the right arrow key and highlight the advance tab, hit enter on boot configuration, and then use the down arrow key to highlighte Reset config data. Hit enter and then change the value to "Yes". Then hit enter again. Hit F10 to restart the computer.

5. When your desktop appears, plug the 1st PDA. When Windows detects it, just install the drivers needed for it (if drivers are needed.)

6. Restart the computer, follow steps 3 and 4 again. Then when your desktop appears, do the same with your second PDA.

7. Follow steps 3 and 4 again. When you're inside your desktop, install HotSynch.

Hope this helps. :)

Thanks for the advice but unfortunately it didn't help.

I do have some additional information that may help you or others find a solution.

If I let the 515 try and sync long enough I get a blue screen with the error:

"Palm USBD(01) + 000004d0 Error:0E0028:ff075c30"

If I tell it to continue to get back to Windows it does but I get the error:

"CMDNINST has caused an error in USER.EXE."

Does this bring any other ideas to mind?

Thanks again for your help.