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Marcio78

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20 years ago

M

Marcio78

3 Posts

0

2269

October 18th, 2006 15:00

New Dimension 9200

Hi there
I just bought a new Dimension 9200. The PC works fine except for the fact that there is no sound!
I tried to download and install first R126968 and then R127097. Neither of them is working, while the second fails saying that the hardware for this patch doesn't exist, the first one gets installed successfully but still I get no sound at all.
I tried with playing a normal CD audio and got no sounds at all..
I tried to check my order and that's all the details I have about my soundcard: INTEGRATED AUDIO WITH DOLBY DIGITAL 7.1
Any idea what I shall do? It is too late for calling the helpdesk because they are already closed by now..
 
cheers
  • klbf

    2 Intern

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    2713 Posts

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    Posted October 18th, 2006 21:00

    install the chipset driver then sound drivers?... seems to be the order you go through

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  • Marcio78

    3 Posts

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    Posted October 19th, 2006 04:00

    Hi thanks for the reply but I already installed the chipset.. ..the new version as showed on the download website..:smileysad:
  • europa303

    1 Rookie

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    4428 Posts

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    Posted October 19th, 2006 14:00

    Sorry if this is obvious but do you have the speaker icon in the lower right corner and if so, when clicked, is anything muted there?  Have you tried any other speakers and are you sure the speakers are plugged into the correct (usually green) port?  Can you plug in headphones through any ports and hear anything?  In device manager, are there any yellow exclamation points by the sound devices?  Just some things to double check . . .
  • Jesse L (retired)

    10 Wizard

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    17898 Posts

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    69016 Points

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    Posted October 19th, 2006 16:00

    Marcio78,

    Thank you for using the Dell Community Forum.

    Has the sound ever worked on this system since you received it from Dell?

     

    Jesse L (retired)

  • Marcio78

    3 Posts

    155

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    Posted October 19th, 2006 16:00

    Thanks to all of you. I found out that I was using the wrong drivers.. ..I used the SigmaTel drivers and this worked fine.
    The confusion was coming from the fact that the list of drivers is not very clear.. ..anyway all is fixed!
  • deadeyes

    14 Posts

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    Posted October 23rd, 2006 15:00

    I got caught out by that as well when reinstalling the OS, I realised then (a bit late) that I only had Integrated sound software not an integrated sound card :/
    Still I'll leave the rant to someoneelse http://delllied.googlepages.com/