UNSOLVED
Memory Bad - according to a Dell Tech
I have a Dimension 8200 - 2.4MGhz with 1GB RD PC800 RAM running Windows XP
It is a refurbished system.
I plugged in my system when I received it and it was working fine. When I returned to the computer after 30 minutes of being away, it was up to a blue screen saying that Windows XP has closed to prevent damage to my system. There was a problem at NFT_.....(can't remember the rest) I could not get it to boot up, as everytime I tried, the boot sequence would notify me that the amount of memory has changed and would either notify me that I had less than 512kb of memory and could not run Windows XP or the boot sequence would kick over to a blue screen notifying me that Windows XP has been shut down to prevent further damage and I should remove any newly added hardware or software, as that might have been the cause of the problem. I spoke with a Dell Technician and was informed that my memory was bad and they were sending me new memory to replace the bad (yes, a full 1GB of RD RAM).
The next day I tried turning on my computer and it booted right up. I used it for the day and had no problems. I downloaded all of the Windows XP updates and things were working perfectly.
On day 3, I noticed that overnight, my computer must have crashed again because there was taht blue screen notifying me that Windows XP has closed to prevent further damage to my computer.
It is day 10 now and because Dell sent my memory to the former owner of this refurbished system (a mistake by Dell and a headache for me that I don't wish to share) I am still awaiting delivery of my 1GB of RD RAM. I am going through the working and non-working times of my computer and am concerned that it is not just the memory that I am having problems with on my Dimension 8200.
Does it soudn like it is just the memory or should I be concerned with other conflicts in my system?
If you need more info, let me know.
Thanks
The four lights on the back of my system change from green to orange then back to green. During the boot up it appears that they change back and forth several different times, but end up being all green.
When I was online with a dell tech, I could not even get my computer to boot up. I was able to get into the bios and that was it. Could not even get the system to boot up under SAFE mode. Tried booting up with the aid of my Windows XP CD, but did not work. Analysis was bad memory.
Have another post going and someone had mentioned that sounds similar to what they had when their motherboard was damaged.
Under CONTROL PANEL, and then under SYSTEM, my computer today recognizes the 1GB of RAM. If it's bad memory, wouldn't it show less than 1GB?
Are there any diagnostics that I can run to check my memory? my motherboard?
You've said you left the system up overnight. Try turning off all Windows power management settings in Control Panel. I'd guess that it's blue-screening after returning from sleep/standby/hibernation. (?)
Yes, you should have diagnostics on your Dell Resource CD. If it were mine, I'd start with the RAM....
cahallmxj
265 Posts
254
0
Posted February 7th, 2003 19:00
Message Edited by cahallmxj on 02-07-2003 04:30 PM
Message Edited by cahallmxj on 02-07-2003 04:30 PM