What link are you refering to?

Below are the specifications for the Dim 4300.
If you go to Technical Specifications and the Memory, you will see that this system has two slots holding a maximum of 512MB of memory.

Dell™ Dimension™ 4300

<ADMIN NOTE: Broken link has been removed from this post by Dell>

If you were given the incorrect information and you are within 30 days of your purchase date, call Customer Care and tell them you should have had a 128mb stick and not 2 64mb sticks.

It also says that the 4300 can take up to a gig of ram in the book that comes along with the new system. I have two 512 sticks in my system and it works just fine.

Thanks for you prompt reply. Would you explain why Dell's memory selector says that the 4300 has a max of 1024mb of memory?

Joanne:

If you go to Dell's Home/Home Office then click on the software/peripheral tab you will find a memory selector link. Once at that link, you choose the manufacturer, series, etc. until you finally click on model. Under the Dimension series 4300, there are three models identified: 1) 4300s, 2) 4300 series and 3) 4300system. Two of the three say max ram is 512, the other says max ram is 1024.

But here is a follow up question: Assuming I have a computer that has 512 max memory. Will using memory from Kingston or Crucial void my 3 year warranty? Dell sells its own memory and also sells Kingston on its web site. The price for 256mb from Crucial is $37; Kingston at the Dell store sells for $40.45 for 256mb and Dell does not have any 256mb memory sticks offered for sell. Why should the memory upgrade violate the warranty (I always thought upgrading memory was almost a no brainer), if it does.

Thanks for the prompt response again.
DELL_Joanne wrote:
- What link are you refering to?
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DELL_Joanne wrote:
- What link are you refering to?
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I will send in the mistake to our website people. There should only be 512 on memory on that series.

It will not void your warranty if you use additional memory that is not from Dell. Obviously we will not warrant that memory stick.

The 4300 has a maximum memory of 1024 mb of SDRAM. I am using 2 512 chips with no problems. Maybe the Dell Folks needed to get more informed with their product.