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keyboard not found on startup
On startup my dimension cannot find its keyboard. It sees the hard drive, ram, cd's but stops at the keyboard. Could the battery be an issue here? Any ideas? I am not sure how to fix anything without the keyboard.
The keyboard seems to be ok. the num lock light works, the other lights are on? I have not tried another keyboard yet, but will this evening. I have unplugged all cables and replugged.
Many thanks,
lrcam
The keyboard seems to be ok. the num lock light works, the other lights are on? I have not tried another keyboard yet, but will this evening. I have unplugged all cables and replugged.
Many thanks,
lrcam
vpresley83
2 Intern
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307 Posts
582
0
Posted January 31st, 2004 05:00
Hi
Both the computer Mobo and the keyboard have KB controllers. Check both the socket on the motherboard and the connector on the KB cable, make sure no bent or obstructed pins or sockets. Make sure plug is seated all the way. Try a known good keyboard if that fails, try your keyboard on another computer to see if it works. If the keyboards are good you have a Mobo problem. This assumes PS2 connection. If USB, check in your BIOS to make sure USB Keyboard support in enabled. If it is, still the same as PS2 for symptoms.
Vince
lrcam
1 Rookie
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3 Posts
582
0
Posted January 29th, 2004 16:00