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klovasos

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20 years ago

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klovasos

4 Posts

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2870

May 8th, 2007 19:00

I'm confused with the shipping, pleas help!

I ordered a computer and laptop that my friend suggested. He got it all set up and I payed for it, but when I talked to the guy on the phone (dell employee) he said that it should be here wed. (its Tuesday now). Anyways, then on the order tacking provided by dell, it says it wont ship until the 16th (the wed. after he said I would get it) and wont be delivered until the 21st - the 24th. However, that is just the laptop, it also said that the computer will be shipped on the 21st and wont be here until the 28th. Who is correct, the guy or the order tracking, and if the order tracking, why will it take so long?
  • Heayyoung

    18 Posts

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    Posted May 8th, 2007 20:00

    From my experience the shipping info on dell website is only an estimated date. Usually the computer ships out a few days before the estimated date, and you should receive a confirmation email once it's shipped. After that it will take 3-4 days, not including weekends and holidays unless you paid for next day shipping. It took them 25 days to build my laptop, but my outlet computer was shipped out the next day... Try not to worry...
  • klovasos

    4 Posts

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    Posted May 9th, 2007 18:00

    and why do they over estimate it like that?
  • 273

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    Posted May 10th, 2007 11:00

    usually if there is a parts issue or a build problem, for them its better to be safe than sorry.
  • petkez

    63 Posts

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    Posted May 13th, 2007 16:00

    I ordered my XPS710 on April 6th, Was shipped April 10th and my estimated delivery date was April 19th and I recieved it April 20th.