
UNSOLVED
Alienware refuses to help me out
So I received an Alienware laptop from a friend and we got into a giant argument and I'm trying to transfer the laptop warranty under my name and it's not working. I think he might of put the warranty under a different name to spite me. I was wondering if anyone has been able to transfer the warranty of a device without the pervious owner details? Alienware has refused to help me out in any way because of privacy reasons and that I should come back with the name however I can't get the name because my "friend" refuses to talk or help me
Responses (4)
Solutions (0)
Carbon Based Lifeform
2 Intern
•
872 Posts
976
0
Posted April 15th, 2017 03:00
i got nothing.

Carbon Based Lifeform
2 Intern
•
872 Posts
976
0
Posted April 15th, 2017 02:00
but can't you understand why Dell refuses to help you? i meen you don't know the name of the previous owner. the laptop could be stolen for example. just switch the roles. would you do that if you were Dell employe?