WOW!

Yeppers! Mine did the same thing with gaming. But it also did it when I had Excel, Word, IE8, and it would freeze. I had to restart a lot!!!! My video streaming was BAD! It would constatly freeze up or crash.

It got to the point where I had to do selective startup and play games (not online) without my Norton, or certain features that tended to slow me down. My performance ultimately low. And my battery went dead in no time at all because I had no adaptor at the time. So I had to plug it in.

We played Bioshock and Call of Duty and Left For Dead and it was messing up a lot!

Update: My computer just froze in middle of a game (WoW)...

This is the first time one of my computers have ever froze in that game, crashes sure, but never a full system freeze.

Was just running IE 8 on the background.

Help is appreciated.

Wow! They took that post off fast. I wasnt aware I was using harrasing or objectionable language. If someone saw the post (including Dell, please let me know what I did wrong). That way I dont do it again.

joyjamiebrady,
You used profane language in your original post. I will repost it without the infractions.
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Eureka! Someone has the same issue!
Mine was brand new and out of the box and it did this. I had to do SEVERAL hard shut downs. It got to the point where every time I did this, I had to do a hard shut down. I also noticed my fan was going. My plug for the adaptor was actually melting my surge protector. When I unplugged it you could see the melt marks around the holes in the outlet of the surge protector. Also, my battery was saying plugged in, not charging and got down to 7%. I had to ultimately (thanks to the forums here), do as they suggested (powering down, unplugging adaptor, removing battery, pressing power button for 30 sec, putting battery back in, plugging in adaptor, powering onto BIOS-F2, and making sure it said 240 instead of a lower number). Please be advised you need to see the actual forum which describes this, in case I have something out of order. It was very helpful and it began charging after that. This happened with my XPS as well (and I went through multiple adaptors). So, the new Alienware (THEY SENT ME ANOTHER EVEN THOUGH I DID NOT WANT TO GO THROUGH THIS AGAIN), is ok, as of yesterday when I received it. Although Im hesitant on updated any drivers etc, because Im worried about the outcome. The original one did NOT have the option to revert back to original factory settings. So, I had to reformat until I received the new Alienware (which does have the reveert to factory settings feature, according to the spec sheet, but I havent checked as of yet), just to keep it going until this one arrived. Good Luck! I hope this helps. I wish I had an answer, but mine ultimately had to be exchanged, after having it for less than a week. Although it took a month to actually get it in my hands. And your MUST HAVES can be given to your rep, but good luck with that. My girl was awesome! But ultimately, my must haves were thrown out the window and they upgraded me from 250G to 320G HD and my Video was basic ATI Mobility 5870 to Crossfire, with no 2nd thought to the stuff Ive endured, going through 2 warranties (which Ive paid for) and losing software and having things replaced one after another after another, while not having a fully functioning laptop for over 3.5 yrs). But the sound still is awful, in comparison to what I thought a gaming laptop would have. And I only have 4G RAM, instead of 6G which is what I thought I needed. And my memory drains FAST! But who knows. Hopefully you have American support and my Purple Team was awesome. I didn't go through Alienware, since I couldn't seem to get any help with my XPS, until she came along. And I didn't feel like being introduced to anyone else unless it was absolutely necessary. She was a godsend! And Im concerned I won't find that if I have to search through Alienware Tech Support, since I've had such bad times with Dell to begin with. She is the only one who has kept me sane, but ultimately I still could cry at times with the issues that seem to keep surfacing no matter what I do. And don't even get me started on their billing and DFS. Thats a whole new forum. lol

Yes. That is considered profanity. I understand that many words considered normal are not allowed here but that is just the way we set it up.

I gethcha now.

I seriously had no idea. I used that word in place of profanity. But that word wont be used in the future. I apologize.