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Solaris2.0
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3 Posts
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13088
July 26th, 2022 08:00
"We couldn't find any drives" unable to select Drive when booting from USB
On all Dell Latitude 7420 and 7430 series I am unable to image with a Windows 10 ISO via USB upon boot. I do *not* have this issue with any of the previous Latitude models, including 7490,7400, and 7410 series.
in the first photo below you will see
the drives listed when I boot to the USB Windows Image ISO on a Dell Latitude 7400
In the second photo, with the exact same USB, no drives appear on the Dell Latitude 7430 model
Is there any way to fix this? Is this some new Bios configuration setting introduced in the 7420 series that I can change? I have to be able to image via USB. I have even used the Dell OS Recovery tool which was suggested by their tier 1 tech support when I called, but this did not resolve it either.
4936
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Posted July 26th, 2022 08:00
Are you saying you deleted all the partitions that are shown in the first photo and the result is the second photo?
4935
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Posted July 26th, 2022 08:00
I deleted nothing. None of the partitions show up on the Latitude 7420/7430 series when you boot from USB.
The machine otherwise boots fine.
Something is blocking the partitions from showing when you boot from USB.
4924
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Posted July 26th, 2022 09:00
Switching the drive setup from RAID to AHCI did the trick! I had no idea it was defaulted to RAID. Is that normal now for Dell systems? If so it is an odd choice...
Regardless, now I know to check and make sure AHCI is enabled instead of RAID when proceeding with imaging via USB. Thank you!
4921
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Posted July 26th, 2022 09:00
It has been Dell's default for quite some time -- probably dating from a time when NVMe drives generally needed manufacturer-specific drivers for Windows 7. IRST eliminated that need and was kept as the default.
2621
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Posted April 26th, 2023 08:00
I had this earlier today when reimaging my Dell Latitude 7330
Reimaging Windows 11 from USB stickDownload both the Windows 11 Storage driver “Intel Rapid Storage Technology Driver and Application” **Storage driver was extracted to and Wi-Fi driver “Intel AX2xx/9560/9260/9462/8265/3165 Wi-Fi UWD” was copied to the USB boot stick d:
Wi-Fi driver was renamed from a silly long string Intel-AX2xx-9560-9260-9462-8265-3165-Wi-Fi-UWD-Driver_HGCNG_WIN_22.170.2.1_A29_01.EXE to Intel.EXE
Problem 1 Unable to see RAID drivesPress FN + Shift + F10 (To load CMD prompt)
navigate to d:\storage\production\windows10-x64\15063\drivers\vmd and click OK
Select the top driver
If by magic the Raid appears
Once the driver had installed you can then view the Raid drives (So you can install Windows 11)
So I deleted all the drives and installed Windows 11Once Windows 11 had been installed
Choose the Language and Keyboard language
When it comes to selecting Wi-Fi it doesn’t recognize there are any network adapters (As the intel AX201 isn’t on the Windows 11 image)
At this point press FN + Shift + F10 (To load CMD prompt)
goto d: and install the Wi-Fi driver (I renamed the driver to intel.exe and then ran the install process
Once the Wi-Fi driver was installed I needed to restart
Changed drive to C:\Windows\system32
Then typed: OOBE\BYPASSNRO to restart Windows 11 setup, on Restart again chose Keyboard language and then the Wi-Fi routers then appeared on the list and then was able to enrol my Windows 11 machine.
I hope my experience helps others!
Was then able to select a Wi-Fi router and enrol the device
ejn63
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4946
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Posted July 26th, 2022 08:00
You need either to pause the install to slip in the Intel RST driver, or change the system setup to run the drive in AHCI rather than RAID (IRST) mode.
Driver here:
https://www.dell.com/support/kbdoc/en-us/000198961/latitude-7430-windows-10-driver-pack
It's the one called Intel Rapid Storage Technology Driver and Application.
You can also build a custom Windows 10 boot image, loading that driver into the boot sequence.
Without that driver, Windows will not see the drive.