UNSOLVED

Billyboy28

updated

3 years ago

0

445

June 29th, 2021 08:00

WINDOWS 10 64 BIT won't Install

I Can't Install Windows 10 64bit on Inspiron 5559. Everytime I try installing 64bit windows 10 on it, it won't proceed and crashes. I am concern on my UEFI boot sequence because it doesn't show my boot drive. Iam currently using 32 bit and finally managed to place a operating system though every time it has an update it won't install and then during restart it will eventually be stuck at windows logo. I also observed that has low usable RAM maybe because I am using lo operating system. 

  • DELL-Cares

    Moderator

    •

    27843 Posts

    •

    745 Points

    306

    0

    Posted June 30th, 2021 02:00

    We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoice

  • 296

    0

    Posted June 30th, 2021 04:00

    Try cleaning your hard disk with diskpart command.

    Diskpart

    select disk 

    clean disk

    exit

  • wgb

    2 Posts

    0

    0

    Posted October 27th, 2023 17:00

    Did clean the disk using diskpart on a SSD drive....still the same problem. It works installing 32 bit but not 64 bit. The problem with the 32bit, Microsoft Office 365 will not install their programs (Outlook, Word, **) It just sits there and gives me nothing. I'm assuming its Win 10 32 bit