My Bluetooth suddenly just disappeared from my laptop - there was nothing installing at the time so I know nothing has overwritten it, it no longer shows in Device Manager at all, I have re-downloaded the driver from the support page for the model, tried modifying it, repairing and then uninstalling and reinstalling but to no avail. I also tried to use the Troubleshoot on my laptop but it tells me that there is no Bluetooth on my laptop which I know there is.
No matter what I try I cannot seem to get my bluetooth back on, when in the bluetooth settings the button is missing to turn it on entirely!
You can try this. It works in the case of Blue tooth disappearing from Device manager and settings. Apparently, the
motherboard loses connection with the bluetooth chip inside the laptop, by following these steps (at the very end of the thread): navigate to shutdown options, hold shift key and click 'Shut down' to perform a hard-shut down,
unplug laptop from everything, then hold its power key for 90 seconds + 3 to ensure it really is 90 seconds.
then power the laptop back on again. blue tooth should start working.
This just happened to my new Dell laptop after turning it on from Hibernate. Tried restarting Windows but no luck. What fixed it was performing a full shutdown. To do a full shutdown in Windows 10 press the shift key and select Shut down from the menu. After turning on the computer, the Bluetooth icon is back in the Task Bar and in the Action Center.
Step 1 or 2 fixed the same problem on my Inspiron 5370. This is the 2nd time it happens during the last 3 months. The first time i had to reset windows installation though which was a pain... Thanks so much Ande !
I got to know that full shutdown+starting is same as restarting. But didn't get why your problem wasn't solved after restart, if the full shutdown+starting helped.
Hi guys i had this same issue and fixed it by shutting down, but this is happening quite frequently, is there a more permanent fix for this issue? thanks Jack
Mine is also having this problem now. First time.. Still going through windows update, hopefully that does it. I didnt see any bluetooth info while in safe mode.. I do hope there is a more permanent fix and soon..
Encountered this same issue with my DEL 7490. Restarted computer few times but didn't help. Performed shut down and then power on and problem was fixed. Probably when Restart function is used, computer is not fully turning off.
My Inspiron 5770 has had the same disappearing bluetooth problem ever since I got it. I even got Dell to replace the wireless/bluetooth card and still the problem persists.
My bluetooth disappeared again at the start of the week and I assumed it would come back some time or other when it felt like it. However, as you recommended, I just rebooted in Safe Mode and then returned to a standard reboot and voila - Bluetooth is back :-). If someone wants to explain to me why this has happened, I'm all ears.
matthenryhuynh
1 Rookie
•
4 Posts
57656
15
Posted November 12th, 2019 15:00
https://answers.microsoft.com/en-us/windows/forum/all/bluetooth-disappered-from-device-manager-with/fd246f79-c31c-40a2-a0a1-5660e0e07cfc?page=1
You can try this. It works in the case of Blue tooth disappearing from Device manager and settings. Apparently, the
motherboard loses connection with the bluetooth chip inside the laptop, by following these steps (at the very end of the thread): navigate to shutdown options, hold shift key and click 'Shut down' to perform a hard-shut down,
unplug laptop from everything, then hold its power key for 90 seconds + 3 to ensure it really is 90 seconds.
then power the laptop back on again. blue tooth should start working.