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Go to SolutionDell G5 5590 performance drop on battery
I have a problem with my G5 5590 performance where it took a huge dip when I use the battery to run games and 3d modelling.
I can tell that my laptop is capped at running at 2.2GHz at the most when running on battery and I'd like to know if dell ever consider to enable turbo boost on battery + adding custom TDP limit for the laptop when its running on battery (turbo boost is already enabled on bios).
My daily experience when using this laptop extremely sluggish compared to my macbook pro 13 early 2013. I have reinstalled the entire os through dell recovery software to get alienware command centre to work and increasing the idle fan speed to 40%. (When alienware command centre is app is minimized the laptop's fan always kicks in on sleep and stopped constantly)
This laptop only starting to feel faster on battery when I reduce the amount of active cores to strictly 2. The only reason I bought this laptop is due to its dedicated video card and....
the dedicated card is limited to 300MHz core clock when running on battery. I might have made a big mistake when picking dell for my windows machine, i find it funny that my 7700k is running faster and its only 4c/8t.
Imagine when you're in the middle of a conference call trying to show your 3D model work to your boss and forgot to bring a plug with you and in the conference the laptop lags so much when demonstrating it.
I paid the full amount for the laptop and only receive half performance for the laptop. Are you joking dell?
I bet if i purchase a set of memory module with 3200Mhz dell will only cap the memory speed at 2400MHz and it's not XMP configurable
Specs: i7 8570H 6c/12t (runs like a dual core on battery)
16GB DDR4 2666MHz cl19 (constant speed very nice)
RTX 2060 6GB (runs slow on battery Capped at 300MHz)
Fan profile is terrible no consistency on stock (I don't want to replace my thermal paste every month due to the terrible fan profile dell)
Just a thought on this laptop. And I don't really expect dell to embed any performance bios updates on their future release as most of them are just security and bug fixes. Having the laptop secure is good but what's the point of having it secure when it's not practical to be used on battery?
I bought a laptop so it can be used when i'm outside using it without any plug if it needed to be charged all the time what's the point? I can use my desktop instead.
I know this is problem arise strictly from the BIOS design dell implemented I have tried to remove drivers that may be causing the perf drop on device manager but the issue still persists.
1747
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Posted September 8th, 2021 05:00
Yeah after weeks of testing I can attest to this as well, it's limited in the BIOS. Dell limit the overall TDP of the system in the BIOS (I've seen some Chinese laptops have an adjustable TDP Control option in the BIOS) however Dell seem to block this option so DELL can to prolong the life of the laptop by making users being unproductive when unplugged.
They should've gone to the route of increasing the overall battery capacity on the machine instead. DELL's CS are also quite unhelpful, the best they can do is to keep my suggestions as a side note to the Dell's "Engineers", this is why most people purchase Macs..., to avoid nonsense like this.
I really thought to give Dell a chance, unfortunately I cannot enjoy a machine that is power throttled most of the time.
1741
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Posted September 8th, 2021 06:00
I'll keep that in mind, but I already own Macbook Pro 13 2017 and ending up switching back to the machine.
Anyways, I'm just not sure if the XPS 13 are equipped with great speakers when compared to macs. They seem to be lacking in bass at times and the last time I checked on my local retail shop the placement of the speakers for XPS are at the bottom for the machine which quite for multimedia usages. (But the 15 inch XPS seem to be the really best choice for heavy users out there)
But seriously customers shouldn't be punished when purchasing the "wrong" line up of their machines, I just want to get the most out of my system. The windows laptop segment is really obnoxious for my use case.
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Posted September 8th, 2021 06:00
One correction most people Purchase XPS to avoid this.
Mac Users certainly have an advantage over Windows when it comes to Battery performance. But you don't get an RTX 2060, let me remind you the machine was never build for productivity. I made a mistake myself getting an Alienware M15 R3 and learned the lesson hard way. The battery was getting drained within 1.5-2 hours, being a sys admin I have roam around in office a lot with my notebook.
For your use case, XPS or Precision would have been a great notebook.
TO DELL : I think you should be very specific about Gaming machines and their battery life performance on your marketing page itself, There are over 5 dozen posts on this forum itself for Alienware and G Series Laptops, and their battery performance and performance on Battery. A lot of customers are buying these Gaming notebooks for Office usages not knowing what they are getting into, please be very specific on your sales page.
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Posted September 8th, 2021 07:00
XPS 13 is not for us. Unlike Intel's Mac solutions, their windows solutions do not have great onboard graphics. For productive office use (excel browsing emails) that is a great notebook.
. The only reason you will switch to windows would be to have a discrete graphic support. XPS 15 and XPS 17 are the best choices. Latest XPS 17 comes with RTX 30 series graphics.
The windows laptop segment is really obnoxious for my use case : I am a note APPLE hater, they make great products. The reason I am not in their eco system as I want my hardware to be mine. I completely agree with your point, a lot of research is required prior purchasing or building a windows machine.
I am not sure how old is your machine. Dell has a 30 day replacement /return warranty for such use cases, I have returned computer cause I didn't like the silver and wanted a RED one
Mike331
1 Message
1762
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Posted September 8th, 2021 00:00
Hi,
I share the same experience of ultra slow Dell G5 5590 when running on battery. As far as I searched there is no DELL provided solution and I am trully dissapointed.
After a bit of searching and checking stats with Intel Xtreme Tuning utililty I found out that max TDP for CPU on battery is 15W while on charge it is 45W(with boost it is even higher). Another important stats that I looked at is "Current/EDP Limit Throtling" which is constantly enabled while running on battery. Last but not least, I have not seen any "thermal throtling" when I was running benchmarks while having Dell G5 5590 on battery. I also spot that CPU frequency is capped on 1.6GHz when all cores are running but it get higher with lower count of cores active.
I spot on some forums that people were able to get a bit more perfomance when they disabled the dedicated GPU which actully lead me to think that the bottleneck is not thermal one but power related. Simply said the build-in battery is not capable to provide enough power to keep CPU on higher frequencies (probably to reduce risk of battery overheating).
My solution will be to rise complaint as I have not found out any information on how severe is the perfomance degradation on battery for this notebook in the manual and request refund.