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Go to SolutionDocker errors when upgrading for 4.2.x to 4.3.1
Hello,
I was stepping through updates from 4.0.x and got to 4.2 without issue. However, when I went to upgrade to 4.3.1, the appliance reboots and displays error messages re: the Docker application engine failing to start. Eventually the tui loads up but doesn't recognize my admin password.
I ended up reverting the snapshot in VMWare back to 4.2. I looked at the other post in this board regarding a similar situation and verified that the VM definitions meet the "recommended" specs so adjusting those doesn't seem to be the issue here. I have no plugins installed -- just a custom cert with LDAP groups/logins configured.
I noticed that after the 4.2 update, I had a discovery scan that kept trying to launch. So, I've left the machine sit for a while for the DB/machine refresh to do their respective things. Thoughts?
DELL-Charles R
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Posted January 22nd, 2025 20:00
Hello,
Have you tried :
Clear browser cache?
Try different browser?
I see you have already tried some of the other posts on the forum.
Did you try setting all the hardware requirements to the max listed page 19-24
Hardware Configuration:
RAM - 64 GB
Processor - cores 8
Hard drive space - 830 GB
Next could you try redownloading in case there was a bad download?
DELL-Charles R
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Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Accept as Solution’. ‘Thumbs up’ the posts you like!Browser Cache/Browser selection: N/A. The errors I see are at the console and the web service(s) do not come back up.
VM specs: As I said previously, yes, the specs are as described.
How do I re-download if this is done with the in-engine download button?
DELL-Charles R
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Posted January 22nd, 2025 20:50
Hello,
I need to check in to that with one of the Systems Management Engineers.
I found this but it is for setting up a new OME and not an upgrade:
Dell OpenManage Enterprise version 4.3.1
DELL-Charles R
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Accept as Solution’. ‘Thumbs up’ the posts you like!DELL-Charles R
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Posted January 22nd, 2025 21:45
Hello,
Try this to clear the local OME cache:
Application Settings > Console and Plugins > Update Settings
Set it to Local and then set back to Online should clear your downloads cache.
DELL-Charles R
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Accept as Solution’. ‘Thumbs up’ the posts you like!
ajy2
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Posted January 23rd, 2025 16:11
This morning, I tried a couple of scenarios:
1. Signed in with an LDAP-enabled admin account and tried to clear the download cache. Same error as before. (This has worked for years previously)
2. After reverting the VM, I killed the download cache and logged in and rebooted the appliance before beginning. Then, I logged in as the local admin and things took longer but did end up being successful.
I certainly don't understand what happened here unless something changed with security settings that don't allow admin-level accounts to install software. (If they aren't to be used, why does the UI let you do it?)
Thanks for the eyes here.