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Sofianov

updated

5 years ago

S

Sofianov

2 Posts

0

332

February 8th, 2022 18:00

Since October I have not received my order.

Delayed Order. 

This is my first post to express my anger against Dell services. indeed I made my order in October, but unfortunately, the delivery is delayed. it has already been postponed twice. On my dell account online, the order is still in CONFIRMED mode, it is not even sent to production, while it is February.

I know that the policy of prioritizing customers who make large orders has become the principle and the very slogan of Dell, My friends who placed orders at Dell in January, have already received their orders with respect to deadlines.
This message is the first outcry of anger before posting the details and all content of the conversation with Dell customer service.

 

  • Mattb18

    22 Posts

    272

    0

    Posted February 8th, 2022 21:00

    They lie to get you to order. The amount of people that are in this situation is alarming. The fact that the website STILL days get it in a couple days is shocking. Dell is straight up scamming people. This will get out soon and they will have some explaining to do. 

  • Sofianov

    2 Posts

    251

    0

    Posted February 9th, 2022 17:00

    Yes, this is unacceptable, Dell prefers deals only with those who order a lot of items, the regular people are served late, very late. 

    I am preparing a kind of article with all that I have as proof, to publish them in case my order will be delayed again.