wshah2

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11 years ago

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wshah2

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April 20th, 2016 14:00

Atmos HotFix

So I have vnx backing up to my atmos and when I log into the system I see a blue link that says hotfixes.  Anyone know what that means? Also, when it loads the RMG list it takes for ever.  The recovery task and failed disk just keep searching.  Could that be a big issue?  See picture below to see what I am talking about.  Please be very detailed.

4-20-2016.png

  • umichklewis

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    Posted April 22nd, 2016 05:00

    Excellent!

    If this answers your question, please be sure to mark it Answered.

    Thanks!

  • JasonCwik

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    Posted April 20th, 2016 14:00

    Please open a service request so support can do a health check on your system.  It's hard to tell from here what the issue is.

  • umichklewis

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    Posted April 21st, 2016 05:00

    That link is only an indicator of the particular Hotfix pack applied to ATMOS.  Your major code version is 2.2.2.88038.  If you click the link, you'll see the additional info, as follows:

    2016-04-21 08_30_06-Atmos Administration Console.png

    Let us know if that helps!

    Karl

  • wshah2

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    Posted April 21st, 2016 07:00

    yes that does help.  Now does that mean that there are some hotfixes that need to be applied or just there for more information if you click on it?

  • umichklewis

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    Posted April 21st, 2016 09:00

    No - it only shows you the installed hotfixes on your system.  Unfortunately, ATMOS does not alert you to download new patches or updates.  You'll have to visit the ATMOS support page to see which versions are available and their requisite hotfixes. You can, however, subscribe to receive notifications and be alerted that way.

    Let us know if that helps!  Also, please be sure to mark this answer correct if it satisfies your query.

    Karl

  • wshah2

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    Posted April 21st, 2016 13:00

    Yes that does help. Thank You.