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DELL-Chris M
Community Manager
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September 2nd, 2008 18:00
Vista 32bit to 64bit clarification
* 64bit Vista could lose functionality of currently installed 32bit applications and peripherals.
* Dell will not troubleshoot software issues that arise after you remove our Vista 32bit OS and load the Vista 64bit OS. All we will do is assist in troubleshooting hardware issues by using our Dell Diagnostic tools.
* 64bit drivers are not available for all system configurations. We will not be creating more 64bit drivers.
* Processors may not support 64bit architecture, resulting in a no boot situation.
* The end user license agreement (EULA) only allows you to run one version of the operating system at a time. You may not dual boot both operating systems.
Bottom-line, your on your own.
* Dell will not troubleshoot software issues that arise after you remove our Vista 32bit OS and load the Vista 64bit OS. All we will do is assist in troubleshooting hardware issues by using our Dell Diagnostic tools.
* 64bit drivers are not available for all system configurations. We will not be creating more 64bit drivers.
* Processors may not support 64bit architecture, resulting in a no boot situation.
* The end user license agreement (EULA) only allows you to run one version of the operating system at a time. You may not dual boot both operating systems.
Bottom-line, your on your own.
DELL-Chris M (old account)
#IWork4Dell
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Posted September 3rd, 2008 00:00
My suggestion to all, purchase a second hard drive, pull the hard drive and install new one. do fresh install on new hard drive. before you do, go to device manager and write down all the hard ware you are going to have to get drivers for. Some are on dell website, some on manufacturers site. Some of the drivers on dell are for both systems and install the right ones for x64. Others, like fingerprint scanner, has to be downloaded from Upek. The software on xps m1530 for fingerprint scanner will not work on x64. You have to purchase their software to operate it. Download all the drivers you can locate and burn on cd/dvd for easy installation. This way, you can swap hard drives if you get frustrated, and have oem install. You are only using one version, so it is not a dual boot. I did not install with media direct, just one partition of 320 gb. I like the x64 and keep oem disc in protective packaging. I have never used media direct and dont see ever using it, so nothing missed.
Zoder
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Posted September 2nd, 2008 22:00
Thanks for the update Chris.
Can you clarify something? Systems that are now shipping with Vista 64bit as a preinstalled option. Will Dell post those drivers on the download page? For example, the XPS 630i can be bought with 64bit but there is only an XP and Vista 32bit drivers page.