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dmr_2011

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11 years ago

D

dmr_2011

21 Posts

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July 30th, 2015 19:00

i3531-1200BK crashes on reboot with win10

 The i3531-1200BK Dell laptop is on the win10 list but there is no win10 driver for the pci encryption/decryption controller.  Also the laptop crashes about half the time on reboot, not sure if this is the cause.  I first did the upgrade install and then did a clean install, crashes on reboot persisted.

Also I let the Dell tools run and they found no hardware problems

win10 home version

This laptop is still under warranty.

  • dmr_2011

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    Posted July 30th, 2015 22:00

    The above link is to the drivers that Dell has posted for this laptop which is on Dell's win10 list.  It is missing one driver.

  • dmr_2011

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    Posted July 30th, 2015 22:00

    http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-15-3531-laptop/drivers

  • pxhoynak

    1 Message

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    Posted August 6th, 2015 20:00

    I have the same issue and even used Intel's driver utility and that did not find the driver either.

  • dmr_2011

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    Posted August 11th, 2015 15:00

    That is because Intel is behind and has not released Windows 10 drivers for a lot of their stuff.

    google intel drivers news