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Dell computer won't get passed the dell logo
Hello I have a dell 2305 all in one computer and it won't get passed the dell logo i tired F2,F12. Taking out all the wire holding the power for 15 seconds, the install cd didnt work. I opened it up took out the 2 ram sticks and it beeps. Tried 1 ram stick at a time still didnt work. Please help
DELL-Sujatha K
Community Manager
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Posted July 22nd, 2013 04:00
Hi johnwelby,
I request you to reseat the memory and check. Please find the link below for the service manual:
Reply with the status.
DELL-Sujatha K
Community Manager
•
3317 Posts
•
12 Points
450
0
Posted July 19th, 2013 00:00
Hi johnwelby,
I appreciate the trouble shooting steps tried to resolve the issue. I recommend you to run diagnostics by pressing Fn + power button. Please refer to the link below for instruction to run diagnostics:
http://dell.to/OUGnqT
Let me know if there are any error messages. Also check if you are able to open BIOS screen by taping F2 at start up. Is the system not booting after making any hardware/software changes.