UNSOLVED

grape ape

updated

20 years ago

0

6051

March 31st, 2007 19:00

bluetooth 355 inop after vista ultimate install

please help i installed vista ultimate 32 bit clean install, and my blue tooth icon nowwhere to be found, contacted dell and they cant get it up as well donloaded drivers from dell and no luck.dell had me download all the drivers for bluetooth they offer. help.
  • Rebel9

    1 Rookie

    •

    2856 Posts

    385

    0

    Posted March 31st, 2007 19:00

    Search the forums for "bluetooth 355" (bottom of the page). There have been many posts on this particular issue, though I'm not sure if there have been any solutions.
  • 385

    0

    Posted April 5th, 2007 21:00

    Sorry, getting a bit finger heavy with the reply button!:smileyhappy:
  • 385

    0

    Posted April 5th, 2007 21:00

    Download the latest driver package for the 355 from the Dell website.  Run the program, allowing it to extract the files onto your computer. Do not worry at this stage if during installation it asks you to press fn+F2 to activate bluetooth, (which won't work anyway!) just cancel the installation process.
     
    Go into the folder the files extracted to (usually c:\dell\drivers\R140135\3100_216).  In this folder open the Win32 or Win64 folder depending on whether you are running a 32 or 64 bit operating system.  (If you are unsure you can find this information in Control panel/system and maintenance/system under 'system type'.)
     
    In the Win32/64 folder start the 'inst' application. Allow the process to run and when the final box comes up asking you to turn on you bluetooth device, just turn off the computer without pressing the OK or Cancel option. Restart the computer and hopefully you will then see the bluetooth symbol appear in the task bar again.  Activate bluetooth to allow the installation of the drivers to complete.
     
    Hope this works for you.
  • 385

    0

    Posted April 7th, 2007 18:00

    excellent work, how did you figure that out, i spent hours with dell
    and no luck, really, thanks very much apprieciated!!!
  • 385

    0

    Posted April 11th, 2007 19:00

    I tried this, and everything worked...  Except the whole bluetooth icon showing up in the tray part.  :smileysad:  The box came up to tell me to activate blutooth, I went to start and shut down, and when I rebooted everything was the same.  Bluetooth was in my program list, but when I tried to open it nothing happened - it wouldn't start.  I have an Inspiron E1505 that came with XP Media Center, and I did a clean install of Vista.  If anyone has any other ideas please let me know.  Thanks